Phone system feature
A professional greeting that routes every caller.
Build a multi-level auto attendant that answers instantly, greets callers in your voice, and sends them exactly where they need to go — no receptionist required.
Auto-attendants — business-hours and after-hours — live right in the PBX admin.
What it does
An auto attendant (IVR) answers inbound calls with a recorded or text-to-speech menu ("Press 1 for sales…") and routes callers to the right person, department, ring group, or voicemail — automatically, 24/7.
Who needs it
Any business that wants callers handled professionally without a human picking up every line — multi-department teams, sales orgs, support lines, and after-hours coverage.
How TALKVOX does it
- Multi-level menus with schedules (open, closed, holiday) and overflow paths
- Text-to-speech or upload your own professional recordings
- Route to users, ring groups, queues, voicemail, or external numbers
- Pair it with Savvy so callers who need a human still reach a warm AI receptionist, not a dead end
FAQ
Can I build multiple menu levels?+
Yes — nest menus as deep as you need, each with its own schedule, prompts, and routing.
Can it route differently after hours?+
Yes. Set business-hours, after-hours, and holiday schedules with distinct greetings and routing.
More phone-system features
The phone system that backs Savvy.
Every TALKVOX feature, plus a 24/7 AI receptionist. See how it fits your team.